Case Study
Foodkit
FoodKit aimed to simplify healthy eating by delivering ready-to-eat meals across Romania. However, their digital platform lacked the intuitive navigation and emotional storytelling needed to engage users effectively. The website's structure made it difficult for customers to explore the menu, understand the benefits and place orders seamlessly.

From uncovering friction points in the ordering flow to refining subscription logic and personalization, the goal was clear: make healthy eating effortless, enjoyable and accessible backed by design that delivers clarity and trust.

FoodKit needed to resolve frequent complaints about unclear flows, inconsistent steps and friction during checkout that impacted both conversion and customer trust.
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